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Consumer Law

3 questions in this topic

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What can I do if a business refuses a refund I believe I am entitled to?

If a business denies a valid refund, review consumer laws, submit a written complaint, request a bank chargeback, or escalate to a consumer protection agency or small claims court.

Consumer Rights Consumer Law Refund Dispute Evangeline Whitmore · 1 week ago

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What happens if an outdoor event is cancelled because of bad weather?

When bad weather forces an outdoor event cancellation, organizers usually issue ticket refunds or reschedule, triggering force majeure clauses and weather insurance coverage to manage losses.

Consumer Law Event Cancellation Refund Policy Isla Thompson · 1 week ago

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How do restaurant surcharges on public holidays work in Australia?

In Australia, restaurants apply public holiday surcharges (typically 10%–15%) to cover higher staff penalty rates. Under ACCC rules, the surcharge percentage must be clearly displayed on menus.

Restaurant Surcharges Public Holidays Consumer Law Alinta Williams · 1 week ago