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What is the difference between a refund, exchange and store credit?

Sophie Bennett
Sophie Bennett ⚑ 77 karma
Asked 2 weeks ago (Oct 22, 2026)
πŸ‘οΈ 43 views πŸ’¬ 2 answers

Learn the differences between a refund (cash/card return), an exchange (swapping for a new item), and store credit (funds saved for future purchases) for retail returns.

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2 Community Answers

Chloe Bennett Chloe Bennett ⭐ 101 · 2 weeks ago

A refund returns your money to the original payment method. An exchange allows you to swap an item for a different product or size. Store credit provides a monetary value usable only for future purchases at that merchant, offering flexibility when cash refunds or direct swaps are unavailable.

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