Is free delivery always cheaper than collecting an order?

Question

Free delivery is not always cheaper than collecting an order. Retailers often inflate item prices, impose minimum spend thresholds, or charge hidden service fees to offset shipping costs.

Chloe Bennett · Answer

Free delivery often includes hidden costs, as retailers may raise item prices to cover shipping expenses. Additionally, collecting an order yourself might incur fuel or public transport costs. Evaluating the total expense—including item markup, travel cost, and your time—determines which option is truly cheaper.

Is free delivery always cheaper than collecting an order?

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