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Vet Cross

Vet Cross

Personalised, Expert Care for Animals Large and Small across Bundaberg and Beyond

Β· πŸ“ 2 Inglis Court (Cnr Enterprise Street) Bundaberg, QLD
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< 30 MIN
Rapid Arrival
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Verified Local
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Vet Cross
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About Vet Cross

Vet Cross is a premier, locally owned and operated veterinary hospital dedicated to delivering compassionate, comprehensive medical and surgical care for pets, livestock, and wildlife across the Wide Bay–Burnett region. Located at 2 Inglis Court in Svensson Heights, Bundaberg, our modern hospital functions as the central hub for a practice network that also serves Bargara and Gin Gin. With a large, collaborative team of over 14 veterinarians and more than 50 dedicated support staff, Vet Cross combines state-of-the-art medical technology with genuine, personalized care. Whether your companion animal needs a routine wellness check, advanced orthopedic surgery, or 24/7 critical emergency support, Vet Cross delivers care you can trust.

Our History & Background

The story of Vet Cross began over 25 years ago as a humble home-based clinic known as Bundaberg Vet Hospital. In 1998, Dr. Tim Hill took leadership of the practice, driving steady growth and expanding clinical capabilities. In 2005, Dr. Andrew Marland joined the practice as a partner, and together they established the modern, purpose-built hospital on Inglis Court. Recognizing the need for accessible veterinary care in outer regional areas, Vet Cross expanded by establishing fully equipped satellite clinics in Gin Gin in 2006 and Bargara shortly thereafter. Today, Vet Cross remains proudly local and independent, serving multiple generations of regional Queensland families and their animals with unwavering commitment and purpose.

Comprehensive Veterinary & Hospital Services Offered

At Vet Cross Bundaberg, we offer a complete suite of small and large animal veterinary services:

  • 24/7 Emergency & Critical Hospital Care: On-call emergency care available 365 days a year for trauma, acute illness, poisoning, and surgical emergencies.

  • Advanced Surgical Suites: Fully equipped operating theaters for routine soft tissue procedures, emergency surgeries, and complex orthopedics (including TPLO knee repairs).

  • In-House Diagnostics & Imaging: Advanced digital X-rays, ultrasonography, endoscopy, and rapid in-house pathology laboratory testing for prompt diagnosis.

  • Small Animal Dental Suite: Professional scaling, polishing, digital dental radiographs, and tooth extractions to maintain optimal oral health.

  • Large Animal & On-Farm Mobile Vet Units: Dedicated mobile service vehicles for equine and bovine health, reproductive services, herd health consulting, and livestock emergencies.

  • Preventative Healthcare & Complete Care Club: Comprehensive vaccinations, microchipping, parasite management (flea, tick, heartworm), and pet wellness plans.

What Makes Us Special

What truly sets Vet Cross apart is our breadth of expertise paired with deeply held core values: Joy in the Workplace, Compassion, Accountability, and Teamwork. As the only regional practice offering in-house orthopedic surgeries alongside comprehensive large animal and equine care, we ensure local pet owners and rural producers don't have to travel to major metropolitan centers for advanced treatment. Our collaborative case discussions mean every patient benefits from the collective knowledge of our entire veterinary team. Combined with our 24/7 emergency availability and friendly, familiar faces, Vet Cross provides peace of mind for animal owners every hour of every day.

Features & Guarantees

βœ“ Parking
βœ“ WiFi
βœ“ Air Conditioning
βœ“ Wheelchair Accessible
βœ“ Power Backup
βœ“ Restrooms
βœ“ CCTV
βœ“ EMI Available
βœ“ Family Friendly
βœ“ Pet Friendly
βœ“ Home Service
βœ“ 24x7 Open
βœ“ Online Booking
βœ“ Appointment Required
βœ“ Doorstep Service
The Urban Pro Standard

Why Brickell Chooses Us

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Lightning Fast Dispatch

Dedicated rapid response vans positioned across Brickell and Downtown Miami for urgent emergencies.

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Master Certified Techs

State-licensed master plumbers and EPA certified HVAC technicians with background checks.

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100% Upfront Pricing

You approve the exact price before any work begins. No surprises, travel surcharges, or hidden fees.

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1-Year Warranty Guarantee

Every repair and installation comes backed by our ironclad 12-month parts & labor guarantee.

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FAQ about Vet Cross

20 FAQS
Does Vet Cross offer dog training classes in Bundaberg? +

Yes, Vet Cross offers dog training classes in Bundaberg. Our experienced trainers provide positive reinforcement methods to help with obedience, socialisation, and behavioural issues. Classes are held at our Svensson Heights location and are suitable for dogs of all ages and breeds. We also offer private training sessions for more personalised attention.

How much do dog training classes cost at Vet Cross? +

Our dog training classes are competitively priced. A 6-week group class is $180, and private sessions start at $90 per hour. We also offer package deals for multiple sessions. For current pricing and promotions, please contact our friendly team on (07) 4155 0000 or visit our website.

What types of dog training does Vet Cross provide? +

Vet Cross provides a range of dog training services including puppy preschool, basic obedience, advanced obedience, agility, and behaviour modification. We also offer specialised training for working dogs and private consultations for specific behavioural concerns. Our trainers use force-free, reward-based methods to ensure a positive learning experience for your dog.

Do I need to book in advance for dog training at Vet Cross? +

Yes, we recommend booking in advance for our dog training classes as spots fill quickly. You can book by calling our reception on (07) 4155 0000 or by visiting our clinic at 2 Inglis Court, Svensson Heights. For private sessions, we can often accommodate shorter notice, but booking ahead is advised.

Where are Vet Cross dog training classes held? +

Our dog training classes are held at our main hospital located at 2 Inglis Court, Svensson Heights, Bundaberg. We have a dedicated training area and also utilise safe outdoor spaces. For clients in Bargara and Gin Gin, we occasionally run satellite classes; please enquire for availability.

What age can my puppy start training at Vet Cross? +

Puppies can start our Puppy Preschool classes from 8 weeks of age, provided they have had their first vaccination. Early socialisation is crucial for development, so we encourage enrolling as soon as possible. Our classes focus on basic commands, socialisation, and confidence building in a safe environment.

Are Vet Cross dog trainers qualified? +

Yes, all our dog trainers are professionally qualified and accredited. They hold certifications in canine behaviour and training and regularly attend workshops to stay updated with the latest positive training methods. Our team includes trainers with specific expertise in behavioural problems and competitive dog sports.

Can Vet Cross help with aggressive dog behaviour? +

Yes, Vet Cross offers behaviour modification programs for dogs exhibiting aggression. Our qualified trainers work with you and your dog to address the root causes using positive reinforcement and desensitisation techniques. We also collaborate with our veterinary behaviourists to ensure a comprehensive approach. Please book a private consultation for an assessment.

What is included in Vet Cross puppy preschool? +

Our Puppy Preschool program includes socialisation with other puppies, basic obedience commands (sit, stay, come), leash manners, and handling exercises. We also cover important topics like toilet training, bite inhibition, and preventing separation anxiety. Each session is 45 minutes and runs for 4 weeks.

Does Vet Cross offer private dog training sessions? +

Yes, we offer private dog training sessions for dogs that may not thrive in a group setting or for specific behavioural issues. Private sessions are tailored to your dog's needs and can be conducted at our clinic or at your home (within a 20km radius of Bundaberg). Each session lasts one hour.

How long are Vet Cross dog training classes? +

Our group dog training classes run for 45 minutes to 1 hour, depending on the level. Puppy Preschool is 45 minutes, while basic and advanced obedience classes are 1 hour. Courses typically run for 4 to 6 weeks. Private sessions are 1 hour.

What should I bring to dog training at Vet Cross? +

Please bring your dog on a flat collar or harness (no choke chains), a 2-metre leash, plenty of small, high-value treats, and a water bowl. Also bring your dog's vaccination certificate for the first class. Wear comfortable clothing and closed-in shoes. Avoid feeding your dog a large meal right before class.

Can I attend dog training if my dog is not vaccinated? +

For the safety of all dogs, we require proof of current vaccination (C5 or equivalent) for all dogs attending group classes. Puppies must have had at least their first vaccination. If your dog is not vaccinated, we recommend private sessions at your home or a consultation with our vets to discuss a suitable vaccination plan.

Does Vet Cross provide training for dogs with separation anxiety? +

Yes, we offer specialised training programs for dogs with separation anxiety. Our trainers use gradual desensitisation and counter-conditioning techniques to help your dog feel more comfortable when alone. We also work with our veterinary team to rule out any underlying medical issues and may recommend behavioural medication if necessary.

What is the success rate of Vet Cross dog training? +

We have a high success rate, with most dogs showing significant improvement within a few sessions. Our positive reinforcement methods are effective and humane. Success depends on consistency and practice at home, which we support with homework and follow-up resources. We also offer a satisfaction guarantee for our group classes.

Do you offer discounts for multiple dogs from the same household? +

Yes, we offer a 10% discount for each additional dog from the same household enrolled in the same group class. This discount applies to the second and subsequent dogs. Please mention this when booking. For private sessions, we offer a multi-dog discount as well.

Can Vet Cross trainers come to my home for training? +

Yes, we offer in-home private training sessions within a 20km radius of Bundaberg, including Bargara and Gin Gin. In-home training is ideal for addressing specific behavioural issues in your dog's environment. The cost is $120 per hour, and a travel fee may apply for locations beyond 20km.

What methods of training does Vet Cross use? +

Vet Cross uses positive reinforcement training methods, which focus on rewarding desired behaviours. We do not use aversive techniques such as shock collars, prong collars, or physical punishment. Our approach is based on the latest animal behaviour science and is designed to build a strong, trusting relationship between you and your dog.

How do I enrol my dog in training at Vet Cross? +

To enrol, simply call our reception on (07) 4155 0000 or visit us at 2 Inglis Court, Svensson Heights. You can also fill out the enrolment form on our website. We will ask for your dog's vaccination status and discuss which class is best for you. Payment is required at the time of booking to secure your spot.

Does Vet Cross offer any online dog training resources? +

Yes, we provide online resources including video tutorials, training guides, and webinars for clients enrolled in our classes. These supplement your in-person training and help you practice at home. We also have a blog with tips and advice. Access details are provided upon enrolment.

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Disclaimer: The answers provided in this FAQ section are for general informational guidance regarding Vet Cross. Pricing, availability, operating hours, and service policies are subject to change. Please contact the business directly for up-to-date confirmations.
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