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RAA

RAA

South Australia's Most Trusted Name in Roadside Assistance, Motoring, Insurance, and Travel Services

Β· πŸ“ 101 Richmond Road Adelaide, SA
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< 30 MIN
Rapid Arrival
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Verified Local
Australian Business
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100% Guaranteed
Licensed & Insured
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Upfront Fixed
Zero Hidden Fees
RAA
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About RAA

Founded in 1903, the Royal Automobile Association (RAA) has proudly stood as a cornerstone of the South Australian community for over 120 years. What began as a small group of passionate motoring pioneers has grown into one of the state's most trusted and recognizable member-based organizations, supporting more than 830,000 members. Dedicated to delivering peace of mind on and off the road, RAA combines deep-rooted local history with forward-thinking innovation, ensuring generations of South Australians enjoy safe, reliable, and worry-free mobility.

Comprehensive Motoring & Roadside Assistance

At the heart of our operations is our legendary 24/7 roadside assistance. Whether you experience an unexpected flat battery, a flat tyre, engine trouble, or lock yourself out of your car, our expert mobile patrols are always ready to get you back on the road safely. Beyond emergency breakdown support, we offer comprehensive vehicle inspections, expert driver education through our dedicated driving school, secure battery replacement services, and trusted mechanical servicing to keep your car operating at peak performance.

Trusted Insurance & Financial Solutions

To protect the things that matter most, RAA provides a diverse portfolio of tailored insurance and financial products designed specifically for South Australian lifestyles. From comprehensive car insurance and home & contents coverage to caravan, boat, and travel insurance, our policies offer robust security and transparent claims management. We also provide competitive financial services, personal loans, and expert guidance to help our members navigate major purchases and secure their financial futures.

Travel, Lifestyle & Member Benefits

As a champion of South Australian exploration, our travel agency services help members plan unforgettable local getaways, interstate escapes, and international dream holidays. Backed by exclusive member discounts, partnership perks through the 'Show Your Card & Save' network, and dedicated safety advocacy, RAA remains passionately committed to enriching the daily lives and travel experiences of every member across the state.

Features & Guarantees

βœ“ Parking
βœ“ WiFi
βœ“ Air Conditioning
βœ“ Wheelchair Accessible
βœ“ Power Backup
βœ“ Restrooms
βœ“ Elevator
βœ“ CCTV
βœ“ Accepts Cards
βœ“ Family Friendly
βœ“ Home Service
βœ“ 24x7 Open
βœ“ Online Booking
The Urban Pro Standard

Why Brickell Chooses Us

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Lightning Fast Dispatch

Dedicated rapid response vans positioned across Brickell and Downtown Miami for urgent emergencies.

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Master Certified Techs

State-licensed master plumbers and EPA certified HVAC technicians with background checks.

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100% Upfront Pricing

You approve the exact price before any work begins. No surprises, travel surcharges, or hidden fees.

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1-Year Warranty Guarantee

Every repair and installation comes backed by our ironclad 12-month parts & labor guarantee.

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FAQ about RAA

20 FAQS
What is RAA car insurance and what does it cover? +

RAA car insurance is a comprehensive motor insurance product offered by the Royal Automobile Association (RAA) in South Australia. It provides cover for accidental damage, theft, fire, and third-party liability, with options for agreed or market value, choice of repairer, and additional benefits like roadside assistance and hire car after an incident. RAA offers Comprehensive, Third Party Fire & Theft, and Third Party Property Damage policies to suit different needs.

How much does RAA car insurance cost in Adelaide? +

RAA car insurance premiums vary based on factors such as your vehicle, age, driving history, location, and coverage type. In Adelaide, premiums are competitive and RAA offers discounts for online purchase, multiple policies, and safe drivers. For an accurate quote, visit the RAA website or call 13 11 11. RAA also provides a price beat guarantee on comparable comprehensive car insurance, ensuring competitive pricing.

Is RAA car insurance cheaper than other insurers in South Australia? +

RAA aims to be competitive with its car insurance pricing and offers a price beat guarantee on comparable comprehensive policies. This means if you find a cheaper quote from another insurer for the same level of cover, RAA may beat it by $50. However, actual savings depend on your individual circumstances. It's best to compare quotes, and RAA's member-focused approach often provides value through included benefits like roadside assistance.

What are the benefits of choosing RAA car insurance? +

RAA car insurance offers several benefits, including a choice of repairer, lifetime repair guarantee on authorized repairs, hire car after theft or not-at-fault accidents, and roadside assistance as an optional extra. Members also enjoy discounts and rewards. RAA is South Australian-owned and operated, with local claims support and a reputation for trust and community focus built over 120 years.

Does RAA car insurance cover roadside assistance? +

RAA car insurance policies can include roadside assistance as an optional add-on. However, RAA also offers standalone roadside assistance memberships separate from insurance. If you have a Comprehensive policy, you may be eligible for discounts on roadside assistance. It's best to check your policy details or contact RAA on 13 11 11 to confirm what's included.

How do I make a car insurance claim with RAA? +

To make a claim, you can lodge it online 24/7 through the RAA website or call the claims team on 13 11 11 during business hours. You'll need your policy number and details of the incident. RAA provides a streamlined claims process with local assessors and a network of trusted repairers. For emergencies, call 13 11 11 immediately.

Can I choose my own repairer with RAA car insurance? +

Yes, RAA Comprehensive car insurance allows you to choose your own repairer. However, if you use an RAA authorized repairer, you'll receive a lifetime guarantee on the workmanship. RAA has a network of quality-assured repairers across South Australia, ensuring your vehicle is repaired to a high standard.

What is RAA's price beat guarantee on car insurance? +

RAA's price beat guarantee applies to Comprehensive car insurance. If you receive a written, comparable quote from another insurer that is cheaper than RAA's premium, RAA will beat that quote by $50. Conditions apply, such as the quote being for the same level of cover and excess. This guarantee reflects RAA's commitment to competitive pricing for South Australians.

Does RAA offer car insurance for young drivers in Adelaide? +

Yes, RAA offers car insurance for young and novice drivers. While premiums may be higher due to risk factors, RAA provides options like adding a young driver to a parent's policy or taking out a separate policy. RAA also offers discounts for safe driving and completing advanced driver training. It's worth getting a quote to see how RAA can accommodate young drivers.

What is the RAA member discount on car insurance? +

RAA members can receive discounts on car insurance premiums. The discount varies and may apply to Comprehensive, Third Party Fire & Theft, and Third Party Property Damage policies. Members also enjoy other benefits like discounted roadside assistance and rewards. To see your discount, get a quote and ensure your membership number is applied.

How can I get a quote for RAA car insurance? +

You can get a quote online through the RAA website, over the phone by calling 13 11 11, or by visiting an RAA shop in Adelaide. Online quotes are available 24/7 and take about 10 minutes. You'll need details about your vehicle, drivers, and driving history. RAA also offers a callback service if you prefer to speak to someone.

What payment options are available for RAA car insurance? +

RAA offers flexible payment options including monthly instalments at no extra cost (for eligible policies) or annual payment. You can pay by credit card, debit card, or direct debit. Monthly payments help spread the cost. RAA may also offer discounts for paying annually upfront.

Does RAA car insurance cover theft and fire? +

Yes, RAA Comprehensive and Third Party Fire & Theft policies cover damage or loss due to theft and fire. Comprehensive also covers accidental damage. If your car is stolen, RAA will cover the cost of a hire car for a specified period. Third Party Property Damage does not cover theft or fire of your own vehicle.

What is the excess on RAA car insurance? +

The excess is the amount you pay towards a claim. RAA offers a range of excess options, and choosing a higher excess can lower your premium. The standard excess varies by policy and driver profile. There may also be an age excess for drivers under 25. You can adjust your excess when getting a quote to suit your budget.

Can I transfer my no-claim bonus to RAA car insurance? +

Yes, RAA recognizes no-claim bonuses from other insurers. When you take out a new policy, you can provide a letter from your previous insurer confirming your no-claim rating, and RAA will apply the equivalent discount. This helps reward safe drivers and makes switching easier.

Does RAA car insurance cover windscreen damage? +

RAA Comprehensive car insurance includes cover for windscreen and window glass damage. You can choose to repair or replace the glass, and if you use an RAA authorized glass repairer, the excess may be waived for repairs. For Third Party Fire & Theft, glass cover may be optional. Check your policy for details.

What is RAA's claims process and how long does it take? +

RAA aims to make claims simple and fast. You can lodge a claim online or by phone. Once lodged, RAA will assess the damage, often within 24-48 hours, and arrange repairs with a trusted repairer. The time to complete repairs depends on parts availability and damage severity. RAA provides progress updates and a dedicated claims consultant.

Is RAA car insurance available outside South Australia? +

RAA car insurance is primarily offered to South Australian residents and covers vehicles registered in SA. However, coverage extends Australia-wide for incidents that occur interstate. If you move interstate permanently, you may need to switch to a local insurer. RAA's roadside assistance also provides coverage across Australia.

How do I cancel my RAA car insurance policy? +

To cancel your RAA car insurance, contact RAA on 13 11 11 or visit an RAA shop. You may be eligible for a refund of unused premium, minus any cancellation fees. If you're switching to another insurer, RAA can help with the transition. Cancellation terms are outlined in your Product Disclosure Statement (PDS).

Does RAA offer third party property damage insurance? +

Yes, RAA offers Third Party Property Damage insurance, which covers damage you cause to other people's property with your vehicle, up to a specified limit. It does not cover damage to your own car. This is a more affordable option for older vehicles or budget-conscious drivers. RAA also offers Third Party Fire & Theft, which adds cover for your car if stolen or damaged by fire.

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Disclaimer: The answers provided in this FAQ section are for general informational guidance regarding RAA. Pricing, availability, operating hours, and service policies are subject to change. Please contact the business directly for up-to-date confirmations.
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