Gannaways Charters & Tours

Gannaways Charters & Tours does not provide insurance directly, but we strongly recommend that all passengers have travel insurance that covers cancellation, medical expenses, and personal liability. For charter bookings, we advise organisers to check if their own insurance covers group travel. Gannaways is fully insured for public liability and vehicle insurance as required by law, but this does not extend to personal coverage for passengers.

No, Gannaways Charters & Tours is a transport and tour operator, not an insurance provider. We do not sell or include insurance in our tour packages. However, we recommend that all travellers purchase comprehensive travel insurance to protect against unforeseen circumstances. For specific insurance needs, please consult a licensed insurance broker.

Gannaways Charters & Tours maintains comprehensive insurance on all our vehicles, including public liability and passenger liability coverage as required by Western Australian law. Our fleet is regularly serviced and inspected to ensure the highest safety standards. Specific details of our insurance policies are available upon request for corporate and charter clients.

Charter bus hire costs with Gannaways Charters & Tours vary depending on factors such as distance, duration, vehicle size, and any additional services required. We offer competitive rates and provide free, no-obligation quotes tailored to your specific needs. Please contact us directly at 38 Cook Street, Busselton, or call us to discuss your requirements and receive a personalised quote.

Gannaways Charters & Tours services the entire South West region of Western Australia, including Busselton, Dunsborough, Margaret River, Bunbury, and surrounding areas. We also provide charters to Perth and other regional destinations. Our central location in Busselton allows us to efficiently cover the region and beyond.

Booking a tour with Gannaways Charters & Tours is easy. You can call us on our phone number, email us, or visit our office at 38 Cook Street, Busselton. We recommend booking in advance, especially for peak seasons, to secure your preferred date and vehicle. Our friendly team will guide you through the process and answer any questions.

Yes, Gannaways Charters & Tours can provide wheelchair-accessible vehicles upon request. We strive to accommodate all passengers and recommend informing us of any accessibility requirements at the time of booking so we can arrange the appropriate vehicle and assistance.

Our cancellation policy varies depending on the type of booking and notice given. Generally, cancellations made more than 14 days before the scheduled service may incur a small administration fee, while cancellations within 14 days may incur a higher fee. We recommend reviewing our terms and conditions at the time of booking or contacting us directly for specific details.

Yes, Gannaways Charters & Tours specialises in wine tours throughout the Margaret River region. We offer customisable itineraries that can include visits to renowned wineries, breweries, and distilleries. Our knowledgeable drivers can recommend the best stops based on your preferences. Bookings are essential, especially on weekends.

Gannaways Charters & Tours can accommodate groups of various sizes, from small private charters to large groups of up to 57 passengers per bus. We have a fleet of modern coaches and buses to suit different group sizes. For larger groups, we can arrange multiple vehicles. Contact us to discuss your specific group requirements.

Yes, Gannaways Charters & Tours is a proudly family-operated business based in Busselton. With decades of local experience, we have built a reputation for reliability, safety, and personalised service. Our family values are at the core of everything we do, ensuring every journey is memorable and enjoyable.

Safety is our top priority at Gannaways Charters & Tours. All our vehicles are regularly serviced and maintained to the highest standards. Our drivers are professionally trained, hold current licenses, and undergo regular safety training. We also comply with all relevant state and federal regulations, including those related to insurance and passenger safety.

Yes, Gannaways Charters & Tours offers convenient pick-up and drop-off from hotels, motels, and other locations within Busselton and surrounding areas. Please provide your pick-up location when booking so we can arrange a suitable time and place. Additional fees may apply for pick-ups outside our standard service area.

Yes, Gannaways Charters & Tours specialises in corporate transport, including conference transfers, employee shuttles, and client events. We offer professional, reliable service with modern vehicles equipped with amenities to ensure a productive and comfortable journey. Contact us to discuss tailored corporate solutions.

Gannaways Charters & Tours accepts various payment methods, including cash, credit card, and electronic funds transfer (EFT). For corporate accounts, we can arrange invoicing. A deposit may be required to secure your booking, with the balance due prior to travel. Please contact our office for specific payment details.

Gannaways Charters & Tours welcomes passengers of all ages. However, children under a certain age may require a child restraint or booster seat, which we can provide upon request. For unaccompanied minors, please contact us to discuss our policies. We aim to make travel safe and enjoyable for everyone.

For your comfort, we recommend bringing a hat, sunscreen, water bottle, and camera. Depending on the tour, you may also want to bring a jacket, comfortable walking shoes, and any personal items you require. If your tour includes meals, we will provide details in advance. Please note that alcohol consumption is not permitted on all tours; check with us when booking.

bsolutely. Gannaways Charters & Tours specialises in bespoke private charters and customised tours. Whether you want a full-day wine tour, a scenic coastal drive, or a multi-day regional adventure, we can tailor an itinerary to suit your interests, schedule, and budget. Contact us to start planning your perfect tour.

We recommend booking as early as possible, especially for peak periods such as weekends, public holidays, and the summer season. For large groups or custom tours, a minimum of 2-4 weeks' notice is advisable. However, we can sometimes accommodate last-minute requests, so please call us to check availability.

Gannaways Charters & Tours reserves the right to apply a fuel surcharge if fuel prices rise significantly above a certain threshold. Any surcharge will be communicated at the time of booking or as soon as practicable. We strive to keep our pricing transparent and competitive, and we will always discuss any additional costs with you before finalising your booking.